Table Service
Relax & we’ll bring your food & drink to your table!
Scan the QR Code or go directly to our website
Choose your preferred items
Enter your table number at checkout
Service Available 12pm to 8pm
Room Service
Enjoy food & drink in your hotel room!
Scan the QR Code in the hotel guide books in all rooms
Choose your preferred items
Enter your Hotel Room number at checkout
Service Available 12pm to 8pm
Collection
Order ahead and collect at your convenience! Enjoy great food & drink at home!
Order directly from our website
Choose your preferred items
Enter your contact details on checkout
Service Available 12pm to 8pm
Featured Favourites
SUNDAY ROAST
MEGA MOO BURGER
STONEBAKED PIZZAS
REAL ALES
SPRITZ & COCKTAILS
Drinks Menu
Beers, Ales & Ciders
Wines and Fizz
Spirits, Shots & Bombs
Soft Drinks & Snacks
Food Menu
Small Plates
Main Menu
Desserts, Ice Cream & Milkshakes
For Your Information
Order from our menu below to enjoy your meal at a table in our public bar, delivered to your hotel room, or ready for takeaway collection!
When ordering for collection, only bottled and canned drinks are available when ordering. – Payment for collection is made by cash or card on pick-up.
For any questions, please enquire at the bar or contact us at 01274 611111, text/WhatsApp on 07759 422983 or email reception@thehighfield.com.
Please be aware that our online ordering service is only available from 12pm till 8pm. Any orders made before or after this time cannot be honoured.
Frequently Asked Questions
We get asked many questions about our various on-site facilities.
See below some of your most frequently asked questions answered:
Frequently Asked Questions
What are the opening hours for online ordering?
Our online ordering system for food and drink is active daily between 12:00 pm and 8:00 pm. Please note that orders placed before or after these times cannot be processed or honoured.
How do I order food or drink to my table in the Public Bar?
Simply select your items through our online ordering system. When finalising your order, ensure you input your correct table number to guarantee our team can bring your order directly to you.
Can I get food and drink delivered directly to my hotel room?
Yes! Room service is available daily between 12:00 pm and 8:00 pm. When placing your order online, please enter your room number. If you are ordering in advance, you can also leave a note specifying your preferred delivery time.
How do I place an order for takeaway collection?
Choose your items from the menu online and select the collection option. When checking out, please provide a contact name and phone number for collection verification. If you are ordering ahead, you can add a note with your preferred pickup time.
Can I order draught beer or open drinks for takeaway collection?
No. For safety and licensing reasons, only bottled or canned drinks are available to order for takeaway collection. Draught options are reserved for table and room service.
Who do I contact if there is an issue with my online order?
If you have any questions or need to change an order, you can speak directly to a member of our team at the bar, call us at 01274 611111, or email us at reception@thehighfield.com.
What payment methods do you accept online?
We do not currently accept payments directly on our website. We will come to your table, your room or take payment on collection by cash or by all major credit and debit cards, as well as digital wallets like Apple Pay and Google Pay, for a quick and secure checkout.
Can I use a gift voucher or apply a promotional discount to my online order?
Currently, our online system cannot process gift vouchers or certain promotional codes. If you wish to pay with a voucher or use a specific discount, please place your order directly with a member of staff at the bar or reception.
Can we split the bill if we are ordering from our table?
The easiest way to split the bill is for each guest at your table to open the ordering link on their own phone, select their items, and pay individually. Just make sure everyone enters the exact same table number!
Can I customise my order or add special instructions (e.g., no onions, sauce on the side)?
Yes. When you select an item and add it to your basket, you will see a “Special Instructions” or “Notes” box. You can use this to request minor modifications to your dish.
How do I ensure my order is allergen-safe when ordering online?
While our menu lists major allergens, if you have a severe allergy or specific dietary requirement, we highly recommend speaking directly to a member of staff before placing your order online. This ensures our kitchen team can take extra cross-contamination precautions for your meal.
How long will my order take to arrive?
Delivery and collection times vary depending on how busy the kitchen or bar is. Typically, drinks arrive within a few minutes, and food takes between 15 and 45 minutes, depending on what you have ordered. During peak times, there may be a slightly longer wait.
Can I schedule an order for later in the day?
Yes, you can place an order in advance as long as the fulfilment time falls within our operational hours of 12:00 pm to 8:00 pm. Simply use the notes section at checkout to specify your preferred delivery or collection time.